Legal

Privacy Policy

Last updated: January 2025

1. Introduction

Rainbow Kreativ ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide through our contact forms or when booking our services.
  • Event Information: Details about your event including date, venue, guest count, and special requirements.
  • Payment Information: Billing details necessary to process payments (processed securely through third-party payment processors).
  • Visual Content: Photos and videos captured during your event as part of our services.
  • Technical Data: IP address, browser type, and usage data collected automatically when you visit our website.

3. How We Use Your Information

We use your information to:

  • Provide and deliver our videography and photography services
  • Communicate with you about your project or inquiry
  • Process payments and send invoices
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in delivering our services (e.g., cloud storage, payment processors).
  • With Your Consent: We may share photos or videos on our portfolio or social media only with your explicit written permission.
  • Legal Requirements: When required by law or to protect our rights.

5. Visual Content & Portfolio

Photos and videos from your event may be used in our portfolio, website, social media, or marketing materials only with your explicit written consent. You may opt out of this at any time by contacting us. We will never share your content publicly without your permission.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Project files (photos and videos) are typically retained for 12 months after delivery, after which they may be archived or deleted unless alternative arrangements are made.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

9. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. Essential cookies are necessary for the website to function properly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Rainbow Kreativ

Email: hello@rainbowkreativ.com

Phone: +34 61 447 9422

Translate